SANTEREZ / PRIVACY

Privacy Notice

Last updated: November 9, 2026

This notice explains how information is handled when you visit santerez.com or contact SANTEREZ, S.A., a company based in Panama.

Who is responsible

SANTEREZ, S.A. is responsible for the personal information it processes through its website and business correspondence. Contact: info@santerez.com. Business address: PH Arifa, 9D, Calle Principal, Llano Bonito, Juan Díaz, Panamá, Republic of Panama.

Information you choose to share

If you email Santerez, your name, email address, message, and any attachments may be received and used to respond to your inquiry, manage the correspondence, and maintain relevant business records. This website does not include a contact form or user accounts.

Technical information

The hosting and network providers may process technical information such as IP addresses, request URLs, browser information, and timestamps to serve, protect, and troubleshoot the website. Santerez has not installed advertising trackers or visitor analytics on this site.

Service providers

The website uses Vercel for hosting. Cloudflare provides domain and email-routing services, Google provides the destination email inbox, and Resend provides outgoing email delivery. These service providers may process information on infrastructure outside Panama. Where applicable, transfers and processing are subject to provider agreements and the safeguards required by law. See the Vercel, Cloudflare, Google, and Resend privacy notices.

How information is used

Information is used to operate and secure the website, answer correspondence, and meet applicable recordkeeping obligations. Information is not collected through this site for sale or advertising profiling.

Retention and security

Correspondence is kept for as long as reasonably needed for its purpose and any applicable recordkeeping requirements. Do not send sensitive personal information in an initial inquiry. No internet transmission or storage system can be guaranteed completely secure.

Your rights

Under applicable Panamanian data-protection law, including Law 81 of 2019 and its regulations, you may request access to, correction of, cancellation of, or opposition to the processing of your personal data, and portability where applicable. When processing is based on your consent, you may withdraw it without affecting prior lawful processing.

To exercise your rights, email info@santerez.com and describe your request. We may request proportionate information to verify your identity. Requests are handled subject to applicable legal time limits and exceptions. You may also contact Panama’s Autoridad Nacional de Transparencia y Acceso a la Información (ANTAI).

Cookies

If you confirm necessary-only use, a first-party cookie remembers that choice for 180 days. It is not used to identify you for analytics or advertising. See the Cookie Notice for information about this website’s use of browser storage.

Changes to this notice

This notice may be updated if the site or its data handling changes. The date above identifies the current version.